Hi to all, Just wanted to pass on this information for anyone that is thinking about or in the process of getting their TWIC card. First, they are really on the ball and very quick service. I had applied online a few months ago and not heard back.Today I call their help desk ( 1888-347-8942, my call was taken in less than 2 minutes, I have an appointment here in Fort Lauderdale tomorrow morning. All you need is 2 pieces of Indentification. If you have your MMD card bring it, it's less money as well to have your MMD card. Your Twic will expire on the same date as your STCW/MMD/ certificates. The Twic card will be issued in two weeks. Hope this helps.