I have had a Docking Master hand held remote yacht controller for several years. It was installed by the owner of the company, Mr. Jose L. Rodriguez. To the best of my knowledge, Docking Master is a relatively small company and operates out of the Miami area. I have been trying to contact the company for over a week to arrange for a battery replacement in the handheld transmitter. The unit will not accept a charge when placed on the charging plate It will get warm like it is connected but even after being on charger for over an hour, unit still flashes "low battery". No luck reaching anyone at Docking Master. All calls go to voice mail and also no response from text or email. Typically, Mr. Rodriguez would answer the phone or return the call within a day or so. Curious if Docking Master is still in business. Wondering if anyone on the forum has had any experience or contact with the company recently. Even if the company itself is no longer in business, if I could find out who they outsourced to actually build the transmitter, I could send the unit to them for service. Before anyone asks, yes I have opened up the unit and no, you can't simply pop in a new battery. Wires, soldered connections and a circuit board involved. Clearly above my pay grade. Any help would be greatly appreciated.
It looks like Docking Master is at least still nominally in business. Their website is live and appears to have been updated recently (copyright through 2025, pages crawled within the last week to few months), with active contact info including: 305-467-7614 info@dockingmaster.com North Miami Beach, Florida address The company still lists Jose Luis Rodriguez as owner/operator and references ongoing manufacturing and certified installers. More interestingly for your service question: the original FCC filings and manuals show that the transmitter was actually developed under/through Marine Automation Systems back in 2005. The manuals specifically say: “This product may be serviced only by the manufacturer or its authorized service agents.” The FCC documentation ties the transmitter model RC-5660 directly to Marine Automation Systems Corp. in Hollywood, FL. From the current Docking Master pages, it also looks like the operational/business side may now overlap heavily with Yacht Energy US — same phone number, same Jose Rodriguez contact, same support emails. So my read is: Docking Master itself probably never outsourced the core transmitter design overseas. The hardware appears to have been designed/manufactured internally through Marine Automation Systems / Yacht Energy US. If anyone can still repair or clone a transmitter, it’s probably Jose Rodriguez or whoever remains connected to Yacht Energy US. A few practical ideas if you’re trying to revive an older unit: Call rather than email. The company feels very small-owner-operated. Ask specifically about: RC-5660 transmitter repair receiver/transmitter re-pairing replacement encoder boards whether they still support “Buddy Shifter” systems If they’re unresponsive, a competent marine electronics shop could probably reverse-engineer the transmitter: FCC ID: TD9-RC-5660 custom coded RF remote likely simple relay/encoder architecture from the mid-2000s The FCC docs/manuals could help an independent technician identify the radio hardware and frequencies. I didn’t find obvious recent forum chatter saying they’ve disappeared entirely, which is usually a good sign for niche marine electronics companies. The BBB entry also still lists them as an active LLC with a 2005 founding date.
Thank you Norseman. I have left several vm as well as text messages. So far nothing. I will try to reach out to Marine Automation Systems and see where that leads. In a conversation with Jose a couple of years ago, he told me he did have to switch to a different company to mfg the transmitters. I only found this out because my original unit was lost overboard in crap sea conditions and could not be retrieved. At least now, I have somewhere to start. Didn't even occur to me to try ChatGPT.
I followed up on Marine Automation Systems. They filed as a for profit Corp. in Florida in 2002. It was a small 3 man operation and according to records is no longer active. The search continues.
You’re definitely on the right trail. I found the original Florida corporate filing for what appears to be the exact company you’re tracking: Marine Automation Systems Corp. Filed in Florida on December 5, 2002 as a domestic for-profit corporation. Status became inactive after a voluntary dissolution in July 2010. The listed address was 6341 Scott St, Hollywood, Florida. Officers were Claudio Cassina and Cristina Cassina. A few things stand out: It really does look like a very small operation The filings only show essentially family/officer names and a residential-style address, which matches your “3 man operation” description. There’s almost no surviving web footprint No archived product catalogs, press releases, LinkedIn presence, trade-show references, or maritime publications surfaced under that exact company name. That usually means: custom integration work, subcontracting, yacht retrofit/electrical controls, or consulting rather than a manufactured product line. South Florida location is significant Hollywood / Fort Lauderdale is deeply tied to yacht electrical and automation work. Many tiny marine-control shops operated there in the early 2000s supporting: Broward yacht yards, cruise refits, PLC retrofits, alarm/monitoring systems, and bridge integration. The next places I’d dig: Florida Sunbiz document PDFs The annual reports sometimes contain signatures, alternate mailing addresses, or FEI clues. Florida Sunbiz filing page USCG vendor / ABS / DNV subcontract references Tiny marine automation firms often appear only as subcontractors in: shipyard bid docs, class society records, or cruise refit paperwork. Archived domains If they ever had a website, it may have been something simple like: marineautomationsystems.com masystems.com marine-auto.com The Wayback Machine could still have captures. Claudio Cassina specifically That name is uncommon enough that searching it alongside: “PLC” “yacht” “automation” “Fort Lauderdale” “marine controls” may expose later companies or successor operations. You may also want to look sideways instead of directly at the company. Many of these small automation outfits got absorbed into larger integrators or simply dissolved while the engineers continued independently. Modern South Florida firms doing similar work include: Technical Marine Service Fine Line Marine Electric Those companies reflect the exact niche Marine Automation Systems Corp. likely occupied.
I've exhausted leads trying to locate actual manufacturer of the hand held device and still no contact with Docking Master. The battery is readily available online so I ordered one. Now it's a matter of finding a competent electronics person to RR the battery and solder the delicate connections. If anyone sees this thread and by chance knows the actual builder of this transmitter, I would still like to contact the company incase I have future issues.
UPDATE I was finally able to make contact through the number listed for Docking Master. I spoke directly with Mrs. Rodriguez and learned that Jose passed away 5 months ago. She does speak some English and indicated a daughter will be taking over the business. I do not know what level of service the company will offer in the future.