That is why I am so successful. I am honest and tell the owners I work for exactly what to expect. I have been using the best contractors and have a great relationship with them, so things get done, they get done right, and they get done on budget when I manage the yacht. I have some owners that we never speak on the phone for months at a time. They email me something and it gets done, and is ready when they want it to be, and never have to lift a finger. That takes A LOT of time to manage and babysit. And you're right, the prices aren't cheaper and many times more expensive when they deal directly.