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Scott is correct,you just can't assume it was a loose connection. Many times people fix a problem without finding the true cause. Other than a loose connection,too high superheat or un-balanced power supply or power supplied out of design parameters,loss of capacity should be high on the list,along with previous mentioned checks to verify the internal windings are OK.
I didn't mention that it is also possible to completly cut out the ceramic terminal block that passes through the shell & a new one welded in. This should be done by a professional. This requires refrigerant recovery,oil removal & shielding gases used for welding,then evacuation & recharge with oil and refrigerant. Keep in mind your working on a pressure vessel where high pressure gas and oil can be expelled. There is a rare occurance know as high pressure pin ejection,this happens when the ceramic is dammaged/cracked and there is still pressure inside the shell and the terminal is shot out like a bullet,it's very rare ,but does happen. So as long as the unit is charged becarful,wear safety glases and keep your body away from in front of the terminals.
You said the unit is 10 ton (120,000 btu), is that a single compressor or multiply units in a rack system. I ask becasue AFAIK all compressors over 5 ton are 3 phase. Severial small units may be single phase powered in tandem. They have capacitors and starting gear that also could be at fault.
One final note copeland on many of it's models offered long warrentys 5 to 10 years to get people to try scroll compressors. Some model lines had failure rates @~60%. Many of those were smaller units under 5 ton.
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