Originally Posted by Mohawk
Thanks for your thoughts. The sanding was belt, lightest grid, 1/16 inch take down, hardware not removed, you can see in the pictues the take down. Look close and let me know how much it looks like.
I don't have a dog in this fight""" just responding to posted question of the OA experience.
I appreciate any help, and hope my experience helps others when spending $$
Don't get me wrong, I'm not discounting the issue with your teak decking, but taking 1/16th of an inch is pretty darn aggressive with a belt sander. If you took that much material down, then you weren't doing a "light" sanding.
At most, if sanding, you're looking to get maybe a 64th of an inch, or possibly a 32nd of an inch of material off. Anything more, and you've got some pretty serious cupping and warping which is an entirely different issue.
That being said, I see your side of it, and I see OA's side of it.
IMO, they didn't do anything wrong. Quality or installation of the material wasn't an issue as far as their concerned. Maintenance, cleaning and repair of it was. And they're defending that position.